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everything
you need to know about buying my bettas |
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Buying my
bettas through the internet is much simpler than you think.
Thousands of people have done it and have been very happy with the outcome of
their purchase (see references ).
Let us go over a few of the facts and guidelines about buying my bettas through the internet.
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Customer service
You are not just buying bettas, you also buy peace of mind. All bettas are already
sexed. A very comprehensive documentation is sent along covering: how to unpack
your bettas, how to acclimate your bettas, what to feed them, what kind of water
they were raised in, etc... You don't have to be kept in the dark!
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Complimentary
consultations
As a customer you will also get
complimentary consultations (email support),
should you ever run into trouble with the bettas you have purchased from me: I am only
an email away. Issues eligible for a free consultation include: all issues
related to the health, feeding and housing of the
bettas you purchase from me. Questions
related to spawning them or raising their fry or questions about
other stock you did not purchase from me are not covered.
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Buying bettas
is one thing, receiving them alive and in great shape is another
Many
novices out there will gladly sell you their bettas but they do not have
much or any experience in shipping them. I have heard countless horror
stories about bettas arriving in non insulated boxes, sandwich bags, no
heat packs, no air and the list goes on... Breeders often ship without
even notifying the recipient!! So you come home and find a box of dead
bettas which has been sitting on your porch for 3 days (?). Well, I have
shipped over 600 shipments this year alone and I have EXTENSIVE experience
in getting bettas from point A to point B smoothly and in the best
conditions. I NEVER ship without asking you for the green light FIRST. My
shipping experience is what will make the difference between getting dead
bettas and getting live-happy-bubble-nest-blowing bettas. |
| Check available stock
first
Bettatalk is a one
stop stock supplier. We carry the largest
variety of betta strains available on any one betta site.
Not only do I myself breed many unique looking strains, but I also
work with many affiliated IBC breeders who provide bettatalk with
their top stock, thus insuring we can bring you the most strain
variations possible. Each of these breeders specialize in a few
strains. Together, we have it all. To see
what we CURRENTLY have available AND FOR SALE you need to go to the stock for
sale page. If something is NOT on the stock for sale page, then IT IS NOT
AVAILABLE right now. By the same token, anything that is for sale IS
posted on the stock for
sale page. |
| Minimum order is
$60
To
place a betta order, you must purchase at least $60 worth of bettas (after
discount or credits). Why this minimum order requirement?
 | It is a lot
of work for me to reply to order submissions, collect funds, enter orders in
the PC, check on zip codes, delivery time frames, weather conditions, pack
and ship bettas, give customer support.
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| Many of the lots
are consignment from our affiliated breeders, which leaves a lot
less for me. I must justify my existence ;) and the time involved in each sale transaction.
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| Get
a free surprise betta ANd a free microworm culture (retail
value of about $40 to $50) ! :) First
time customer get a free surprise betta with their first
order And a free microworm culture :). This to thank you
for trusting bettatalk.com with your betta needs :).
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All orders are promptly shipped via
FedEx
Having your bettas
shipped is very safe. See statistics.
For years I used Express Mail but now I have switched to
Fedex because they offer superior service. FedEx is fast
and super reliable. They offer great tracking of your
package. Your bettas will arrive in less than 48 hours!
FedEx has many convenient locations for you to pick up
your fish from and they are open, in most cases, until
8:30PM ! And unlike the post office, FedEx has no long
lines. I use only the very best shipping
boxes and shipping methods. Which is why I have a near
zero dead on arrival record. The safety and well being
of my bettas is my top priority and also consider this:
Would you rather pay a bit more and get healthy, live
bettas, or try save on postage and get dead ones? Dead bettas are not very decorative
and I have had no luck at spawning them! And neither will you. So trust me, the
funds invested in fedexing your new bettas are funds
well spent in deed.
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Shipping costs
are
not included in the lots prices. Shipping costs are set at a flat $35 fee. Furthermore I will pay for any extra postage
you incur, should your order require more than $35 in postage. So you can add to
your order without having to worry about extra shipping
fees.
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| I do not charge for
handling
Shipping bettas
is a lot of work if it is to be done right. I spend hours bagging
the fish, carefully boxing them and drive for an hour to take them
myself to the main Express Mail post office. From there they go
directly to the airport, insuring they get a shorter and safer trip.
For all this extra service, I do not charge.
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| I do not charge for my
heat packs
And I use nothing but the very best, which obviously cost
more. I just want the bettas to have as safe of a trip as possible.
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| Shipping
boxes
are not for sale and
must be mailed back to me.
Details on how to do this will be
provided with the box itself. You are responsible for paying the
postage to send the box back. |
| Placing
your order
Select the lots you
want on the stock page, then fill the order form. Remember to note
the lot number cause you'll need it for the order form! Paste in the
description of your lots (it helps a lot) then hit submit. You will
get a reply from me usually within 4 days, confirming your
order and your total will be calculated and sent to you along with
payment options. The address to send payments to is not published on
this website. As I said it will be sent to you once your order
is processed and confirmed. |
| Holding
the bettas you ordered
Bettas are sold on a first come first
serve basis. Once your order has been accepted and processed, I will hold the
lots for you. I usually cannot hold bettas for more than a week.
I ask that you only order if you are ready to
receive the fish and if you have the funds available
now. I cannot hold fish until you come back from a 3
week vacation or until you get a paycheck in two
weeks. Hence be in town, available to receive them
and have the funds already set aside to pay for
them. Your consideration is appreciated.
As a courtesy,
bettas you submit an order for are held until payment is received. I simply ask
that you paypal or mail your payment within 3 days
of receiving my order confirmation and payment
instructions. If payment is not paypaled or mailed
within that time frame and if you do not email me to confirm you have sent the
funds (or explain why you have not yet :), I
may deem your order cancelled and put the bettas back on
the market. Note that there is a $20 cancellation fee. If you are unable for reasons beyond
your control to send in your payment you must notify me immediately. I
have been known to be quite understanding :). But if
you order bettas from me, have me hold them for you
for a week or more, and then you just "FLAKE" on me without notifying me via a courtesy
email, you will be black listed by Bettatalk and will be unable to order
bettas from me (and many others) in the future.
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Bettas get shipped as
soon as your funds are received
As
soon as I receive the funds, your bettas are shipped. I currently am very fast at getting the
orders out. Often times within a few days of getting your funds, sometimes
even as soon as the next day. I currently ship twice a week either on
Mondays, Tuesdays, Wednesdays or Thursdays. For the
betta's safety, I do not ship Friday through Sunday.
Betta shipping
dates vary from week to week and are usually posted weekly on the stock page (top right).
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| I ship year
round
Some restrictions apply from November to April, and will
be posted on the stock page itself. I use special heat packs that keep the temperature inside the shipping box at
around 70 to 75F. Even if it is fairly cold outside. The heat packs last about 3 days.
So even if your shipment gets delayed for some reason, the bettas will not run
out of warmth. :) If we are unable to ship due to extreme weather conditions, I
will hold
your bettas, feed them and pamper them free of charge until your lows are around
or above 30F and it has become safer to ship the troops. |
| My
shipping range - where I ship and where I don't
I am located in Los Angeles,
California USA and I ship anywhere in the US. Ironically, the large
majority of my customers are on the East coast and in the Midwest. I also ship
to Hawaii on a regular basis, but I will not ship to Puerto Rico because the
mail tends to get lost there (YIKES). I have successfully shipped to Guam. If you are local (LOS ANGELES AREA) or
coming through town, you may elect to pick up your bettas yourself. Pick up
arrangements must be made with me first. Please note that my home (and
fishroom) are not open to the public. (it was
either that or Mr.181 would divorce me LOL).
I DO NOT SHIP OUTSIDE OF THE US (no exceptions, and whining won't help
:) If you live in Canada near the US border I can ship to you. Special
arrangements will have to be made, more details will be given once
you place your order. |
Well, that's it in a nut shell. If you
are ready to order proceed to the stock page.
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